7'Cs of Effective Business Communication

 7'Cs of Effective Business Communication

 

1.   Correctness
2.  Clarity
3.  Conciseness
4.  Completeness
5.  Consideration
6.  Concreteness
7.  Courtesy

 Correctness:

     At the time of encoding, if the encoder has comprehensive understanding about the decoder of message, it makes the communication an ease. The encoder ought to know the status, understanding and academic historical past of the decoder.

Correctness means:

• Use the right degree of language

• Correct use of grammar, spelling and punctuation

• Accuracy in pointing out records and figures

Correctness in message helps in constructing confidence.

Clarity:

         Clarity demand the use of easy language and handy sentence structure in composing the message. When there is readability in presenting ideas, it’s convenient for the receiver/decoder to grasp the which means being conveyed with the aid of the sender/encoder.

Clarity makes comprehension easier.

Conciseness:

     A concise message saves time of each the sender and the receiver. Conciseness, in a business message, can be carried out by means of fending off wordy expression and repetition. Using quick and to the factor sentence, including relevant fabric makes the message concise. Achieving conciseness does not suggest to free completeness of message.

Conciseness saves time.

Completeness:

     By Completeness capacity the message ought to bear all the essential information to carry the response you desire. The sender have to answer all the questions and with records and figures and when desirable, go for more details.

Completeness brings the preferred response.

Consideration:

     Consideration needs to put oneself in the location of receiver whilst composing a message. It refers to the use of you attitude, emphases high-quality great facts, visualizing reader’s problems, desires, thoughts and his response.

Consideration capacity grasp of human nature.

Concreteness:

     Being definite, vivid and precise instead than vague, difficult to understand and standard leads to concreteness of the message. Facts and figures being presented in the message be specif.

Concreteness reinforces confidence.

Courtesy:

     In business, almost the whole thing starts offevolved and ends in courtesy. Courtesy capacity now not solely questioning about receiver but also valuing his feelings. Much can be achieved by the use of polite words and gestures, being appreciative, thoughtful, tactful, and showing admire to the receiver. Courtesy builds goodwill.

Courtesy toughen relations.